The CSPO Pathology
Fair warning that this and the next article will be a tough read. It was a tough one to write, and I expect for many of you, it will be a tough one to read. But in my view, we as an industry are...
View ArticleThe MBA Pathology
In my last article I highlighted one of the major pathologies leading to weak product managers and weak products. While the CSPO pathology is large and growing, it is relatively new compared to the...
View ArticleDiscovery vs. Design
One nomenclature clarification before we dive into this: Normally in my writing I try to be consistent and say that when I reference “design” I am speaking specifically about user experience design....
View ArticleProduct Ops Overview
As Product School says in their survey article trying to define what Product Ops is: “Product Ops operates differently at every company.” Which might be true, but isn’t very helpful. From my own...
View ArticleTwo in a Box PM
In my earlier article on the six different models of Product Ops I have found in practice, I mentioned that there were two overarching issues behind the most damaging models, and I promised to discuss...
View ArticleValue and Viability
There’s an adage about product managers that goes, “When the product succeeds, it’s because everyone on the product team did what they needed to do; but when the product fails, it’s the product...
View ArticleCoaching – Decisions
In the last article I discussed the importance of integrity, and how it is the basis for decision-making in an empowered product team. In this article, I’d like to focus on how I coach product...
View ArticleCoaching – Strategic Context
To continue with our series on coaching, in this article I will be covering a different aspect of coaching, which has to do with ensuring the product manager has the necessary understanding of the...
View ArticleCoaching – Happiness
This article may seem an odd topic. You may be thinking that it’s not the manager’s job to be responsible for her team’s happiness. However, pretty much anyone that’s worked in tech for any amount of...
View ArticleCoaching – Ethics
In this final article on the series on coaching, I’d like to discuss one of the most sensitive, yet potentially most important topics, and that is the subject of ethics. As readers of these articles...
View ArticleThe Coaching Series
Article: The Coaching Series Over a year ago I published an article on Empowered Product Teams that described the main focus of my work for the next couple years. As many of you know, most articles I...
View ArticlePledge To Stakeholders
Note: As a company moves from stakeholder-driven feature teams to empowered product teams, there are some fairly significant changes to how the product teams need to interact with stakeholders, and...
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